Support
Context Help
If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will appear. It includes thorough information about all the actions that you can carry out on the given page. Each context menu appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have a vast variety of tutorial videos explaining how to use our Control Panel. They're meant for those of you who want to see how things are being done instead of only reading articles. Thus, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step video tutorials.
F.A.Q.
If you can't find the solution you are looking for, take a glance at our extensive Frequently Asked Questions database, which includes questions asked by actual clients and provides practical solutions. We regulary update our Frequently Asked Questions database with new articles so as to embrace all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can get in touch with our excellent team of support engineers available 24/7/365 and eager to help you with any issue. Each trouble ticket you open will be replied to within 1 hour (the average support ticket response time being only twenty minutes), so you will not have to wait a long time to get your question answered.